Request Solution Support from the Pivit Support Team.

Click here to upgrade your current service to a new plan.
Click here to log a Service Fault? (If your Pivit service is not operating)

Please complete the form below and click submit. A Pivit Customer Service Representative will contact you as soon as possible inside the coverage window.

[Fields marked * are required. Hover over icon for help.]

Name *

Please enter your name.

Customer Number

Please enter your Customer Number. This can be found on a Pivit invoice.

Your Location *

Select Your LocationBrisbane AirportCoomeraWatersKelvin Grove Urban VilllageLaidleyLittle BaySanctuary CoveOther

Please select your location from the drop down box.

Email Address *

Enter an email address for Pivit to contact you.

Phone

Enter a phone number for Pivit to contact you.

Service(s) *

Fi-Band™ Internet AccessFi-Tel™ TelephonyFi-TV™ TelevisionOther  

Please indicate what service(s) you need help with.

More Information

Is there any further information that could help Pivit troubleshoot the problem? Have you rebooted your router (if appropriate)?

Security

Enter the four security characters shown and click submit. (Helps reduce SPAM).

Click to submit

A copy will be forwarded to you if you have provided an email address.