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Upgrade to NEW Fi-Band™ Plans |
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How do I upgrade my current Residential Fi-Band™ plan to the NEW Fi-Band™ TenTen Plans?
Upgrade FAQs
| Q. |
So what's the difference between the new plans and the old plans? |
| A. |
SPEED! The new Fi-Band™ TenTen plans are up to 10Mbps download and upload (that's about ten's time faster upload than ADSL2 speeds).
More download allocation. All of the new plans have an increased download allocation., and some plans include peak and off peak data. Remember with all Pivit Internet access plans you don't pay for uploads.
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| Q. |
Are the old plans going away? Do I have to upgrade? |
| A. |
No and no. |
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| Q. |
Do I have to use an automatic payment method to upgrade to the new plans? |
| A. |
Yes, the new Fi-Band™ TenTen plans are ONLY available with automatic payment plan. |
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| Q. |
If I call Pivit's customer service centre, can they upgrade me over the phone? |
| A. |
No, please complete the online signup. Click Here |
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